This Privacy Policy outlines the practices of eCommerce Automation (“Company”, “we”, “us”, or “our”) regarding the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how applicable laws protect you. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Definitions

Account: A unique profile created by you to access certain parts of our services.
Business: Refers to eCommerce Automation, operating under the brand eCommerce Automation.
Cookies: Small files stored on your device that help us analyze user behavior and improve your experience.
Data Controller: The entity that determines how and why personal data is processed (in accordance with GDPR).
Personal Data: Information that can identify an individual, such as name, email, or phone number.
Service: Refers to our website and any related products, services, or platforms.
Service Provider: Any third-party that processes data on our behalf.
Usage Data: Automatically collected data such as IP address, browser type, and user interaction metrics.
You: Any individual accessing or using the service.

2. Information We Collect

Personal Data
We may ask you to provide information that includes, but is not limited to:

• Full name

   

• Email address

   

• Phone number

   

• Billing/shipping address

   

• Payment details (handled securely through third-party platforms)

   

Usage Data
We automatically collect information including:

• IP address

   

• Browser type and version

   

• Pages visited and time spent on each

   

• Device type, operating system, and diagnostic data

   

Cookies and Tracking
We use various tracking technologies to monitor activity:

• Session Cookies: Deleted once the browser is closed

   

• Persistent Cookies: Remain until manually removed

   

• Web beacons and other tracking scripts

   

3. How We Use Your Information

• To Provide Services: Including product delivery, support, and account setup

   

• To Communicate: Send service-related updates, newsletters, and promotional materials

   

• To Comply with Laws: Fulfill legal obligations and enforce our Terms

   

• To Improve Services: Analyze user behavior for product and site optimization

   

4. Sharing Your Information

We may share your data with:

• Service Providers: For services like hosting, payment processing, and analytics

   

• Affiliates: Under the same ownership and bound by this Privacy Policy

   

• Legal Entities: If required by law or to protect legal rights

   

• Business Transfers: In case of acquisition, merger, or asset transfer

   

5. Data Retention

We retain personal data only for as long as necessary for the purposes described here. Usage data may be retained for shorter periods unless legally or operationally required.

6. Your Rights

Depending on your location, you may have the right to:

• Access or update your data

   

• Request deletion of your data

   

• Object to or restrict processing

   

• Withdraw consent at any time

   

• File a complaint with a data protection authority

   

You can contact us at support@ecommerceautomation.ai to exercise your rights.

7. Data Security

We implement industry-standard security protocols such as HTTPS and PCI-compliant payment processing. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your information may be stored or processed in countries outside your jurisdiction. By using our services, you consent to these transfers.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If such data is inadvertently collected, please contact us for immediate deletion.

10. Do Not Track Signals

Our website does not currently respond to DNT (Do Not Track) browser settings. However, you can control cookies and tracking via your browser preferences.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will reflect the most recent changes.

12. Contact Us

If you have questions or concerns about this policy, please contact:

Email: support@ecommerceautomation.ai